Tag Archive: customer engagement

Here’s the Proof: How You Post on Facebook Fan Pages Affects Views

How you present your posts on Facebook Pages impacts the number of viewers that see your posts. Here are the results of an experiment I did this morning on my business’ Facebook Page. I… Continue reading

3 Social Media Myths Stopping Small Businesses From Getting Started

Social media marketing is an easy and affordable way for small businesses to make a greater impact on their communities while attracting and staying in touch with customers. Yet many small business owners are not… Continue reading

5 Benefits of Social Thinking

Marketing and branding are typically the first reasons businesses begin utilizing social media. The next level of social thinking comes when social media is used to enhance business relationships. Social thinking as a way… Continue reading

3 S’s of Social Media: Setup, Strategy, Schedule

The one problem many small business owners are trying to solve is how to find time to keep up with their social media presence. Running a business dominates their time because servicing customers’… Continue reading

Your Customers Have Social Media & Aren’t Afraid to Use It

Your customers use social media and they aren’t afraid to use it. They use it when they’re happy and use it even more when they’re upset. Even businesses opting not to take part in social… Continue reading

8 Essentials for Facebook Engagement

Facebook doesn’t stay the same. Once we get used to new updates, they shake it all up for us again. As a leader in social media networks, this should come as no surprise .… Continue reading